Archive for October, 2009

Four Things Social Media Marketing Can Do For You

Tuesday, October 27th, 2009

For some people, the term “social media marketing” can seem overly abstract—especially if their social media experience is limited to looking at photos of friends and relatives on Facebook. But Internet marketing that includes the creative use of social media can provide some very tangible benefits. Here are four things that social media marketing can do for your website or online business:

Establish industry expertise

Customers want to work with an online business that’s knowledgeable and trustworthy. By establishing an informative social media presence, your company can develop a reputation as a source of expertise within its industry. Answer questions and provide useful information, and you’ll establish a niche as a company people turn to when they need a related product or service.

Broaden awareness of your company and its products/services

As we mentioned last week, even something as basic as blog writing services could increase your website traffic and inbound links by as much as 50% to 100%. Combining social media with search engine optimization and targeted pay-per-click advertising would make your company synonymous with the keywords people use to locate products and services within your industry.

Improve customer service

Just having a website isn’t enough anymore for online business success. Customers have questions; social media is an interactive venue in which you can provide answers. Engaging with online customers puts a human face on your business, and develops customer loyalty that can override even tough economic times.

Enhance communication

Marketing and advertising are ultimately about sharing a message. Don’t funnel your online message through just one channel, be it a website or traditional marketing campaign. With social media marketing, your message is amplified, enabling you to reach a broad range of customers who are looking for a company like yours.

Why Do Small Businesses Ignore Social Media Marketing?

Tuesday, October 20th, 2009

In our last post, we looked at a few reasons why small businesses should be involved in social media marketing. This week, we’re going to take a closer look at why some small and mid-sized businesses have yet to embrace Internet marketing or social media.

An Internet marketing survey released last week by Merchant Circle found that there were two primary reasons for a lack of online engagement by SMBs: it’s too costly (26% of respondents), and there’s not enough time to do it well and still run a business (15.9% of respondents).

Excuse #1: It’s Too Costly

Of the survey’s respondents, 79% had marketing budgets of less than $5,000 per year and 44% of less than $1,000. In traditional marketing, that might be a pittance. But online, a dollar can go a lot further. For example, pay-per-click marketing allows you to set a tight budget and target specific keywords. Even something as simple and inexpensive as monthly blog writing services can have a huge impact on your online business. An August report by HubSpot found that small and medium-sized online businesses with blogs attracted 55% more website visitors, 97% more inbound links, and had 434% more indexed pages—a big boost to any search engine optimization campaign.

Excuse #2: There Just Isn’t Enough Time

This is where Molding Web can help. Our team has worked with some of the leading companies in the Internet marketing and search engine optimization industries. We founded Molding Web in order to take a more organic, collaborative approach to online marketing. We do the Internet marketing work that you don’t have time to do, and our number one goal is always the long-term growth of your business. We shape our social media and content writing services to your needs and budget, and are always ready to adapt as your circumstances and business needs change. To learn more, call us at 1-877-900-6932.

Small Businesses Can’t Afford to Ignore Social Media Marketing

Monday, October 12th, 2009

For most small businesses, social media remains uncharted—and potentially shark-infested—waters. Concerns ranging from worker productivity to legal liability have led small business owners to stick with what they know in the Internet marketing world—namely search engine optimization. This is ironic, considering that just a few years ago, SEO was still seen by many companies as only a few steps removed from those Nigerian email banking scams.

Social media marketing appears to be in a similar position today as SEO was in a few years ago. A recent survey of 500 small business executives across the U.S. by Citibank/GfK Roper found that the vast majority consider social media sites unhelpful and prefer to use search engines for finding information and their own company websites for generating sales.

What these executives may not realize is that the worlds of social media and search engine optimization are rapidly converging. The microblogging site Twitter is in talks with Google and Bing about allowing them to include Twitter’s 140-character posts in their search results. Already this year, Twitter has enhanced the ability of its users to get real-time search results. Google is also unveiling services such as Sidewiki that will allow anyone to comment on or add useful information next to any webpage. In short, search is going social.

The social media sphere is also where the customers are. August 2009 numbers from Nielsen show that 301.5 million people in the U.S. and several other major countries are using social media sites versus 229.2 million who are using email. Social media use is now happening in the most unexpected industries. A recent Fresno Bee article examined the growing use of Facebook, Twitter, and blogs among U.S. dairy farmers. Yep, dairy farmers. Milk, meet microblogging.

What all of this means is that Internet marketing is becoming a two-sided enterprise. Search engine optimization and content writing services will not lose their importance. But relying solely on familiar marketing techniques to build your business is like laying a foundation with one arm tied behind your back. As social media continues its remarkable growth, building an online business is going to require two strong and agile arms: SEO and SMM.

Jingle Bells, Shortened URLs

Monday, October 5th, 2009

It’s October, which means it’s Christmas—at least in the American retail world. After last year’s drop of 2.4% in holiday sales—the first decline in 40 years—companies are looking for creative ways to reach cash-strapped gift buyers, even as a report from Deloitte Services LP predicts a stagnant holiday shopping season.

However, Deloitte’s announcement concluded with a hopeful note: “The proliferation of mobile applications and social networks may yield new opportunities to pursue targeted advertising, build brand loyalty and measure campaign effectiveness.”

One example of how seasonal social media marketing might look is the new Christmas campaign from Best Buy. The consumer electronics retailer got a lot of attention back in July when it started its Twelpforce—customer service via Twitter. Best Buy is now supplementing its Twelpforce with a Facebook page that allows fans to share products with and get shopping advice from friends.

Even tiny URLs will be a part of Best Buy’s seasonal strategy (URL shortening sites make it easier for people to share links via social media networks). As Christmas ads, Best Buy will be recording videos of 25 Christmas songs reworded to offer gift ideas. Shortened URLs linking to the songs will then be shared via Facebook and Twitter.

Find out how creative social media marketing could benefit your company during the holidays. Contact Molding Web at 1-877-900-6932.

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